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The Artisan Co-Op Store will contact you via email if the merchandise you have selected is not currently in stock or if we require additional information.
Please expect a local delivery time of 2-3 working days from payment. All purchases made on the weekend or public holidays will be sent out the next working day. During the lead up to Christmas or to remote areas, this period may take longer.
Rural addresses may take longer. We do not deliver to PO Boxes.
Parcels require a signature upon delivery so we recommend sending to an address where there will be someone to receive the parcel.
Deliveries are sent via NZ Post or Pass the Parcel, and your tracking number will be sent to you via confirmation email once the goods have been dispatched, unless you have chosen the Opt Out Option. Use this at any time to see your parcel's progress.
Deliveries to Australia are sent Untracked with NZ Post. All orders under $250 there is a flat rate of $20 Untracked with NZ post (please note the Artisan Co-Op Store is not held responsible for any parcels that are sent untracked) Spend over $250 and your parcel is sent for FREE
International shipping is $50 NZD, processed by NZ Post. www.nzpost.co.nz All prices on the Artisan Co-Op Store website are in New Zealand dollars (NZD) and are inclusive of GST. Import duties are NOT included in the product price or shipping cost. International parcels can typically take up to 14 days to arrive.